Privacy Policy | Tideline Drone Co

TIDELINE DRONE CO

www.tidelinedrones.com

Effective Date: March 15, 2026

1. Introduction

Tideline Drone Co. ("Company," "we," "us," or "our") operates the website www.tidelinedrones.com and provides commercial drone services throughout the Treasure Coast region of Florida, including aerial photography and videography, infrastructure and thermal inspections, FAA Part 107 drone pilot training, precision mapping and surveying, and agricultural crop analysis.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, communicate with us, or interact with us through any other means. This policy applies to all users, including website visitors, prospective clients, current clients, training participants, and business partners.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Request a quote, consultation, or service engagement
Book or schedule a drone service appointment
Register for FAA Part 107 drone pilot training courses
Contact us through our website, email, phone, or in person
Subscribe to our newsletter or marketing communications
Complete a service agreement, contract, or release form
Provide feedback, reviews, or testimonials
Apply for employment or contract work

This information may include:

Full name, business name, and job title
Email address, phone number, and mailing address
Billing and payment information (credit card numbers, billing address)
Property address and location details for drone service operations
Government-issued identification (for pilot training verification purposes)
FAA certification numbers and pilot credentials
Signatures on service agreements and property release forms
Any other information you choose to provide in communications with us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and approximate geographic location
Browser type, version, and operating system
Device type, screen resolution, and device identifiers
Pages visited, time spent on pages, and navigation paths
Referring website or source that directed you to our site
Date and time of each visit
Cookies, pixel tags, web beacons, and similar tracking technologies

2.3 Drone Operation Data

In the course of providing our drone services, we may collect the following data:

Aerial photographs, video footage, and thermal imagery
GPS coordinates, flight paths, and telemetry data
Mapping data, orthomosaic imagery, and 3D models
Multispectral and NDVI crop analysis data
Property and infrastructure condition assessments

While we take every precaution to limit data capture to the scope of the contracted service, aerial imagery may incidentally capture images of neighboring properties, individuals, vehicles, or other objects within the operational area. We address this further in Section 10 (Drone-Specific Privacy Provisions).

2.4 Information from Third Parties

We may receive information about you from third-party sources, including:

Business directories and public records
Marketing and advertising partners
Social media platforms (if you interact with our profiles)
Payment processors and financial institutions
Referral sources and business partners

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing services: To perform contracted drone services, deliver project files, and fulfill service agreements
Communication: To respond to inquiries, send service confirmations, project updates, and follow-up communications
Billing and payments: To process transactions, send invoices, manage accounts receivable, and handle refunds
Training: To administer FAA Part 107 pilot training courses, track progress, issue certificates of completion, and maintain training records
Marketing: To send promotional materials, service announcements, newsletters, and special offers (with your consent)
Website improvement: To analyze usage patterns, improve website functionality, and enhance user experience
Legal compliance: To comply with applicable laws, regulations, FAA requirements, and legal processes
Safety and security: To protect against fraud, unauthorized access, and other security threats
Business operations: To manage scheduling, fleet operations, quality assurance, and internal administration
Legal claims: To establish, exercise, or defend legal claims as necessary

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment processors (e.g., credit card processing companies)
Website hosting and analytics providers
Cloud storage and data management platforms
Email and communication service providers
Scheduling and booking platform providers
Accounting and invoicing software providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality of your data.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, subpoena, or other legal process, or if we believe in good faith that such disclosure is necessary to:

Comply with applicable laws, regulations, or government requests
Protect the rights, property, or safety of Tideline Drone Co., our clients, or others
Enforce our service agreements and Terms of Service
Investigate potential violations of law or our policies

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so, such as sharing project deliverables with your designated contractors, real estate agents, or other authorized parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device when you visit a website.

5.1 Types of Cookies We Use

Essential cookies: Required for the website to function properly, including session management and security features
Analytics cookies: Help us understand how visitors interact with our website by collecting information such as pages visited and time spent on site
Functional cookies: Remember your preferences and settings to provide a personalized experience
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns

5.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of certain features on our website.

5.3 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites you visit indicating that you do not wish to be tracked. Our website currently does not respond to DNT signals. However, you can use the cookie management options described above to control tracking.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

Encryption of sensitive data in transit and at rest (SSL/TLS protocols)
Secure access controls and authentication for internal systems
Regular security assessments and vulnerability monitoring
Employee and contractor training on data handling and privacy practices
Secure storage and controlled access to physical records
Encrypted storage of drone flight data, imagery, and client deliverables
Secure file transfer methods for delivering project files to clients

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information but are committed to maintaining commercially reasonable safeguards.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, and reporting requirements.

Client records and service agreements: Retained for a minimum of seven (7) years following the completion of services, consistent with Florida business record retention requirements
Drone imagery and project deliverables: Retained for ninety (90) days following final delivery to the client, unless a longer retention period is agreed upon in writing
Training records and certifications: Retained for five (5) years following course completion
Financial and billing records: Retained for seven (7) years for tax and accounting purposes
Website analytics data: Retained for up to twenty-four (24) months
Marketing and communication preferences: Retained until you opt out or request deletion

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information unless retention is required by law.

8. Your Rights and Choices

8.1 Florida Digital Bill of Rights (FDBR)

If you are a Florida resident, you may have the following rights under the Florida Digital Bill of Rights (effective July 1, 2024):

Right to confirm: Confirm whether we are processing your personal data
Right to access: Obtain a copy of your personal data that we hold
Right to correct: Request correction of inaccurate personal data
Right to delete: Request deletion of your personal data, subject to certain exceptions
Right to data portability: Obtain a copy of your personal data in a portable, readily usable format
Right to opt out: Opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects

8.2 Additional State Privacy Rights

Depending on your state of residence, you may have additional rights under applicable state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and other state privacy regulations.

8.3 Exercising Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

Email: info@tidelinedroneco.com
Mail: Tideline Drone Co., Vero Beach, FL 32960

We will respond to your request within forty-five (45) days of receipt. If we require additional time, we will notify you of the extension and the reason for the delay (up to an additional 45 days). We will not charge a fee for processing your request unless it is manifestly unfounded or excessive.

To verify your identity, we may ask you to provide information that matches our records. If you submit a request through an authorized agent, we may require proof of authorization and direct identity verification from you.

8.4 Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you services, charge you different prices, provide a different level of service, or take any retaliatory action because you exercised your rights.

8.5 Marketing Communications

You may opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your services, appointments, or account.

9. Children's Privacy

Our website and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. In compliance with the Florida Digital Bill of Rights, we require affirmative authorization before processing personal data collected from individuals between the ages of thirteen (13) and eighteen (18).

If we learn that we have inadvertently collected personal information from a child under 18 without proper authorization, we will promptly take steps to delete that information. If you believe we may have collected information from or about a child under 18, please contact us at info@tidelinedroneco.com.

10. Drone-Specific Privacy Provisions

As a commercial drone operator, we are committed to responsible and ethical use of unmanned aerial systems (UAS). This section addresses privacy considerations specific to our drone operations.

10.1 Compliance with FAA Regulations

All drone operations are conducted in full compliance with the Federal Aviation Administration (FAA) Part 107 Small UAS Rule. Our remote pilots hold current FAA Part 107 Remote Pilot Certificates and comply with all applicable airspace requirements, including Low Altitude Authorization and Notification Capability (LAANC) authorizations where required.

10.2 Florida Freedom from Unwarranted Surveillance Act

We comply with Florida Statute Section 934.50, the Freedom from Unwarranted Surveillance Act. We do not use drones equipped with imaging devices to record images of privately owned real property or individuals with the intent to conduct surveillance in violation of any person's reasonable expectation of privacy without their written consent.

10.3 Data Capture Limitations

Our drone operations are conducted strictly within the scope of the contracted service. We implement the following practices to minimize incidental data capture:

Pre-flight planning to define operational boundaries and minimize overflight of adjacent properties

Use of appropriate camera angles and focal lengths to focus on the target property or subject
Prompt review and deletion of any incidentally captured data that is not relevant to the contracted service
Written consent or property access agreements obtained from property owners prior to operations
Notification to adjacent property owners when practical and appropriate

10.4 Aerial Imagery and Personally Identifiable Information

Aerial imagery captured during our operations may incidentally contain identifiable features, including but not limited to individuals, vehicles, license plates, and personal property. When such incidental captures occur, we will:

Blur or redact identifiable features of individuals and vehicles not relevant to the contracted deliverable upon request
Not publish, distribute, or share incidental imagery containing identifiable features of third parties without authorization
Securely store and, upon completion of the retention period, securely delete all raw imagery

10.5 Drone Data Storage and Security

All drone-captured data, including photographs, video, thermal imagery, mapping data, and telemetry logs, is stored on encrypted devices and secure cloud storage systems. Access to this data is restricted to authorized personnel only. Drone SD cards and storage media are securely wiped after data has been transferred and backed up.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party services you visit or use.

We may also use third-party tools for website analytics (e.g., Google Analytics), payment processing, and scheduling. These services may collect information about your use of our website in accordance with their own privacy policies.

12. Notice to California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

The right to know what personal information we collect, use, disclose, and sell
The right to delete personal information we hold about you
The right to opt out of the sale or sharing of your personal information
The right to correct inaccurate personal information
The right to limit the use and disclosure of sensitive personal information
The right to non-discrimination for exercising your CCPA rights

We do not sell personal information as defined under the CCPA. To exercise your rights, contact us at info@tidelinedroneco.com or by mail at the address listed in Section 15.

13. International Users

Our website and services are operated from the United States, specifically from the State of Florida. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website or services, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other factors. When we make material changes, we will:

Post the updated Privacy Policy on our website with a revised effective date
Notify you by email if you are a current client or subscriber (for material changes)
Provide prominent notice on our website home page

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Tideline Drone Co.

Vero Beach, FL 32960

Email: info@tidelinedroneco.com

Website: www.tidelinedrones.com

For privacy-specific inquiries, including requests to exercise your data rights, please include "Privacy Request" in the subject line of your email to help us route your request promptly.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Indian River County, Florida.

Last Updated: March 15, 2026